About contribution to research, treatment and education of problem gambling...

About contribution to research, treatment and education of problem gambling...

At William Hill we want customers to enjoy gambling responsibly. Whilst the majority of people gamble without any problem, we recognise our role in promoting responsible gambling.

In 2013, the betting industry contributed just over 6 million pounds to fund the Responsible Gambling Trust’s independent treatment, research and education related to problem gambling.

The real facts about Britain's favourite bookmaker

From the history of betting, to opportunities for women and young people, William Hill The Facts offers a colourful glimpse of William Hill today, as well as the real facts about the UK gambling industry.

The section is designed to provide information about William Hill and the betting industry. Whether you want to know the facts about gambling, the contribution William Hill makes to the Community, or our focus on responsible gambling and helping customers stay in control, you can find a range of interesting facts here.

You can also share any of the facts. Simply click + any fact, and click the share button.

About self-exclusion at William Hill…

About self-exclusion at William Hill…

We want our customers to enjoy gambling responsibly at William Hill. The vast majority of people who gamble do so safely and responsibly, but for those who either want to take a break from gambling, or have concerns around how much they are gambling, we offer a range of measures in our betting shops and online, to allow customers to stay in control.

Self-exclusion allows you to exclude yourself from your local betting shop and others in your area by simply speaking to one of our trained shop colleagues and providing some personal details.

About contribution to research, treatment and education of problem gambling...

About contribution to research, treatment and education of problem gambling...

At William Hill we want customers to enjoy gambling responsibly. Whilst the majority of people gamble without any problem, we recognise our role in promoting responsible gambling.

In 2013, the betting industry contributed just over 6 million pounds to fund the Responsible Gambling Trust’s independent treatment, research and education related to problem gambling.

About advertising at William Hill...

About advertising at William Hill...

We want having a flutter to be a fun and enjoyable pastime. So we go above and beyond to ensure that our customers know their limits and to stop when the fun stops.

The Senet Group, of which William Hill is a founding member, promotes responsible gambling standards and aims to ensure that the marketing of gambling is socially responsible.

About William Hill's Investment in training...

About William Hill's Investment in training...

At William Hill we are passionate about developing our colleagues so that they build skills and knowledge and have a career with us.

In 2014, we invested over £1,000,000 in training and developing our colleagues.

About crime reduction - Burglaries...

About crime reduction - Burglaries...

At William Hill we have a dedicated security team and have continuously invested in our systems and training to ensure that we have some of the leading security processes in the industry.

About monthly average spend by regular gamblers...

About monthly average spend by regular gamblers...

The majority of customers bet safely and within their means. Research shows that 60% of regular gamblers spend less than £25 a month.

About crime reduction - Robberies...

About crime reduction - Robberies...

We work closely with the police and crime-prevention bodies, including Crimestopppers to keep crime low. Our efforts have been recognised with individual awards from the security industry’s Security Excellence Awards.

ABOUT CRIME REDUCTION – CASH IN TRANSIT…

About crime reduction - Cash in transit

Our comprehensive approach to security has enabled us to consistently reduce the level of crime in our business, giving us an industry-leading track record.

About protecting young people...

About protecting young people...

In Retail, we have a strict ‘Think 21’ policy and we test ourselves through an independent third party to make surewe keep achieving high standards for age verification.

This also extends to new Online and Telephone customers, where we go through a series of age verification procedures when a customer opens and deposits into an account.